Guest Advocate (Cashier or Front of Store Attendant) Jobs in New York 2023 Apply Now

Job Description

ALL ABOUT TARGET

Guest Advocate (Cashier or Front of Store Attendant) Jobs in New York 2023: Beginning hourly rate/hourly pay rate: $17.50 USD. As a member of our team that works together and is focused on the customer, you help create an atmosphere that makes people say, “I love Target!” When you work at Target, you help families find joy in their daily lives. You’re collaborating with a team that gives passion and pride to all they do.

ALL ABOUT SERVICE & ENGAGEMENT

Advocates of the guest experience who focus on guest engagement and recovery and who welcome, appreciate, and exceed guest service standards. Advocates of both physical and digital services and solutions who are educated about the features and capabilities that drive adoption, usage, and, ultimately, guest loyalty. Enabled to make shopping effortless and smooth for guests at the checklanes, guest services, gift registry, and pick-up/drive-up locations.

At Target, we believe that our team members should have experiences that help them create and improve career-related abilities. The Guest Advocate role can give you with the following:

• Capacity to interact and communicate with guests to provide an inclusive guest experience
• capacity to combine problem-solving and decision-making in a manner that favourably impacts the guest experience and addresses guest issues.
• Adaptability to diverse visitor interactions and situations
• Experience promoting and selling diverse advantages, products, and services

As a Guest Advocate, no two days are identical, but a typical day will likely consist of the following duties:

• Create a pleasant environment by greeting each and every person with sincerity.
• Make a connection with guests by participating in warm and real conversation during each transaction; asking open-ended questions regarding the guest’s shopping experience, and using the answers to evaluate, comprehend, and modify your approach.
• Welcome guests to the self-checkout process and offer assistance as needed.
• Scan and bag all guest items quickly, neatly, and in line with company and food safety standards.
• Work effectively to reduce guest wait times while maintaining service quality.
• Inform the customer of planned and existing brand releases, store activity, and events.
• Every guest should be told about the REDcard’s benefits and helped through the application process.
• Learn how to use Wallet and other Target App features and services, and show guests how to do so.
• Know how to direct guests to enroll in, activate, and utilize all fulfillment services.
• Be empowered to make it right for the visitor while adhering to Target’s policies and procedures.
• Stop any bad situations from getting worse and make sure the guest has a good shopping experience again while following Target’s policies and procedures.
• Provide effortless and uninterrupted service to all order pick-up, drive-up, registry, and photo guests.
• Maintain a spotless, clutter-free work environment (including gathering abandoned items, baskets, and hangers)
• During business hours, stock supplies while being available to guests.
• Say “thank you” to every customer after you talk to them and make sure everyone is happy with their shopping experience.
• Establish a culture of integrity, safety, and compliance.
• Other duties are determined by business need.

WHAT WE ARE LOOKING FOR

• If working in a fun and lively environment excites you, we may be a good match…. We efficiently and collaboratively deliver for our guests.
• Providing service that causes our guests to exclaim, “I LOVE TARGET!” excites you…. For this reason, we enjoy working at Target.
• You enjoy engaging with people throughout the day and making others’ lives easier…. Interacting with visitors, addressing their issues, and making their day better are the basis of our operations.
• You are not seeking a Monday-through-Friday computer-based position… We are busy throughout the day (particularly on weekends), making it simple for guests to feel welcomed, motivated, and rewarded.

The good news is that we provide exceptional training that will teach you all you need to know to become a Guest Advocate. However, there are a few talents you should possess from the beginning:

• Effectively communicating, including utilising good language and being responsive to guests’ needs
• A disposition of friendliness and assistance toward guests and other team members.
• Focus on the specifics when multitasking
• Willing to inform guests and market merchandise or services
• Learn and adapt to changing technological requirements
• Work individually and collaboratively.

We are a great place to work and care about our teams, so we would like to clarify a few more expectations:

• Perform cash register operations and cash transactions with precision.
• Scan, handle, and transfer products efficiently and safely, including lifting or moving merchandise weighing up to 15 pounds frequently and up to 40 pounds sometimes.
• Required are a flexible work schedule (including nights, weekends, and holidays) and frequent attendance.

Roles Include:

• Guest Advocate (Cashier)
• Americans with Disabilities Act Front-of-Store Attendant (Cart Attendant) (ADA)

Target will help with the application process if asked and if the law lets them. This could include a qualified sign language interpreter or other personal help. If you have a disability and need help with this application process, please call Guest Services at 1-800-440-0677 or visit your local Target store or distribution center.

How to apply?

Frequently Asked Questions